Returns

noun_sad dog_765839.png

OH NO! We are terribly sorry it’s come to this!!!!

Don’t worry though. We want to make this as painless as possible for you. To start with have a read through our returns policy and procedure below.

Returns Policy

If you are not 100% chuffed with your purchase and tails are really not wagging, you can return the product and get a full refund or exchange the product for another one, be it similar or not. Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt and ensure that any return is sent back to us within 30 days. To log a return just email us on Bark@TheBookof.Dog

Faulty Products

Well, we certainly hope this never happens!!! Don’t worry though. If you discover a fault with anything you have purchased from us you just need to send it back to us and we will issue a full refund. Drop us an email on Bark@TheBookof.Dog If the product is faulty we will also refund your return postage.

Returns Procedure

Just drop us an email at Bark@TheBookof.Dog letting us know the following:

  • Your name and delivery address

  • Your order number

  • What the problem is!

  • We will get back in touch and get the ball rolling!